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2 – Six Steps to Great Leadership
The Road to Business Success Many years ago, when I was appointed to run a series of US business operations in Europe, I faced the problem of becoming a good leader. And after a few false starts, I gradually learned the best way of doing it. The hard way. Through...
3 – Unleash the Power of your ‘Unofficial Influencers’
The Road to Business Success It’s not easy to achieve successful change. It requires time, effort and dedication. And all the help you can get. Particularly from your people.So let me explain how I’ve used my ‘Unofficial Influencers’ over the years to smooth-in my...
4 – Zap your ‘Active Negatives’
The Road to Business Success In my previous blog (The Road to Business Success 3), I highlighted a small sub-group in any group facing change that I called the ‘Active Negatives’.They account for maybe 5 to 10% of the total group. They see the change program as a...
5 – Get Square Pegs into Your Square Holes
The Road to Business Success That great document,The US Declaration of Independence,states,‘We hold these truths to be self-evident, that all men are created equal …..’That may be true in a constitutional sense. However, it self-evidently is not true in terms of...
6 – Go Beyond Total Quality.Reach for ‘Elite’ Status
The Road to Business Success Total quality management flourished in the 1980s and 1990s. It helped companies to continuously improve their quality to customers. Many still use it to this day.However, you can now do so much more to achieve a step-change improvement in...
7 – Win Big by Satisfying Your Customer’s Customer
The Road to Business Success Most companies include their customers’ requirements in their marketing strategy. And that’s okay as far as it goes. However, ‘Elite’ companies use a trick that makes their marketing strategies much more effective. They take into account...
8 – Mind the Grind Amid the Glamour
The Road to Business Success To grow your business, you need to continually innovate with new ideas for your products, people and processes.Naturally, many of your people want to participate in the ‘glamour’ of these new innovative ideas. But therein lies a potential...
